Download Architecture and Governance for Communication Services by Noel Crespi, Emmanuel Bertin PDF

By Noel Crespi, Emmanuel Bertin

Communication providers are evolving at an exceptional cost. not constrained to interpersonal vocal communique, they now combine features akin to deal with books, content material sharing and messaging. The emergence of social networks – that could additionally comprise those good points – is a crucial part of this variation. content material companies have gotten flagship providers themselves, and are often paired up with dialog companies.

The limitations among assorted providers have gotten much less and no more unique. This booklet meets the necessity for a greater knowing of verbal exchange providers, and for a basic framework in their description. a close evaluate on carrier structure within the Telco, net and IT worlds is gifted, supplying a roadmap with factors on find out how to enhance the structure and governance of verbal exchange carrier architectures by way of exploiting the syntax and semantics which are universal to diversified providers is obviously defined.

This e-book additionally responds to routine questions about carrier layout, equivalent to the sensible scope of enablers or SOA (Service orientated structure) companies, the relevance of provider composition to the consumer and collaboration among various providers in a converged atmosphere. Many concrete examples from telecoms carrier providers’ operations illustrate those innovations.

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Services can also charge by the minute only when used, making the hosted option more budget-friendly as well. Important Notification System Features The following notification features are available on some notification systems and should be sought after: • • • • • Ability to send SMS/text messages to mobile phones; E-mail notification; Ability to send text-to-speech messages (for when a voice message cannot be recorded); Remote activation (dial in, enter secure PIN to activate); Polling—the ability to capture touch-tone confirmation and other responses to voice messages; 36 The Concept of 4Ci: Command and Control in a Disaster • Reporting—it is critical to know everything possible after a notification has been sent: when started and completed, which message was sent, who and how many received, who and how many did not receive, and so on.

These days, systems exist with very advanced features such as find me, follow me that ring a responder’s office, home, mobile, and pager numbers sequentially until the message is delivered. Some ask the recipient to press a key to acknowledge that they received the message, assuring that a critical bulletin is not languishing somewhere on a voicemail system. Mass notification is only one aspect however of a full-blown 4Ci system. An equally important feature in such a system is the ability to restore inbound phone calls.

What was also apparent was that when you give good people the means to coordinate as well as communicate, some extraordinary things can happen. Now envision a hospital, bank, reservations center, and travel agency, help desk, 911 center, or large retailer. Millions of dollars course through facilities like these every day in cities just like yours. But what if there is an interruption in telephone service? What if there is a fire, an earthquake, a tornado, or terrorism? Even in cases where money is not the main concern, lives may well depend on continuance of services you provide.

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